Introduction to Systems Thinking provides students with the basic tools for problem solving in an organisational context where information is a key part of the solution. The course begins by introducing the fundamental concepts needed to understand systems thinking. This is followed by an overview of several holistic approaches for improving organisational performance, including General Systems Theory (GST), organisational cybernetics, Peter Senge’s Fifth Discipline, and complexity science. The course then describes several methods and techniques that can be used to as part of a system intervention, ranging from soft system methods such as Soft System Methodology (SSM) through to more hard system methods such as systems and software engineering.