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Conflict is an inevitable part of daily work and personal life, but the development of dispute management skills is an often-overlooked part of professional development. This course provides students with a foundation in conflict management skills that they can apply immediately in their personal and professional lives. It introduces students to models of communication and conflict analysis, and a range of skills for managing disputes in a constructive manner. Drawing on insights from fields such as psychology, management, political and social sciences, this course is strongly interdisciplinary and oriented towards providing students with practical skills informed by theory. It is designed as a highly interactive course and involves both online and face-to-face activities. 

This course is available to all LLM students, forms part of the Dispute Resolution stream and is available to students in the Master of Dispute Resolution and the Graduate Diploma of Dispute Resolution.

Main Topics

  • Communication theory and practice
  • Understanding Conflict
  • Introduction to conflict analysis
  • Skills in conflict management
  • Ethical issues in conflict management
  • Interdisciplinary approaches to conflict.
Faculty Faculty of Law
Study Level


Offering Terms

Term 3



Indicative contact hours


Course Outline

To access course outline, please visit:


Pre-2019 Handbook Editions

Access past handbook editions (2018 and prior)

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