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The success of safe operations within aviation relies as much on the individual performing his/her role, as on the way he/she interacts with others. This course, therefore, examines the interaction of people in a group or set of groups and examines how this interaction affects the performance of the system, and the relative success of the operations. Theories relating to group-based behaviour and performance, including social and cultural aspects, organisational and safety culture are examined. The application of these theories as discussed in context to a number of high profile aviation accidents/incidents.
Study Level


Offering Terms

Term 1



Delivery Mode

Fully on-site

Indicative contact hours


Course Outline

To access course outline, please visit:


Pre-2019 Handbook Editions

Access past handbook editions (2018 and prior)

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